Managed Services

A comprehensive suite of support and monitoring services designed for the media-centric organization and delivered by media experts.

Managed Services

A comprehensive suite of support and monitoring services designed for the media-centric organization and delivered by media experts.

Managed Services

A comprehensive suite of support and monitoring services designed for the media-centric organization and delivered by media experts.

Managed Services

A comprehensive suite of support and monitoring services designed for the media-centric organization and delivered by media experts.

Streamline Operations

Our expert Microsoft Cloud, Edge and AI experts reduce the cost of your media operations.

Single Point of Contact

Comprehensive end to end services simplify the support your media teams need to thrive.

Improve Your Productivity

Enable your media professionals with cutting edge technology and the expertise to apply it effectively.

In today’s fast-paced digital world, managing and monitoring your infrastructure and applications to support modernizing rich media workflows can be a complex task.

Support

Our virtual support services deliver incident management focused on modern media centric technologies, operations and workflows delivered via our help desk. Our global dedicated team of media and cloud experts are just a call away, ready to assist with queries and/or user issues.

No two customers are the same, so our support is flexible and custom-fit to meet each customer's needs.


  • Rich Media End User Support: Retaining expertise across an enterprise application portfolio can be difficult and expensive. We deliver 3rd party application support inclusive of how-to questions across a variety of rich media applications including video editing, computer-aided design, graphics, software defined broadcasting, and digital delivery. With this service, we maximize your technology investment while streamlining your rich media workflows and integrations with the rest of the enterprise.


  • Support Partner's Technology as a Service: Our AIR family of technologies deliver innovation across rich-media applications and workflows. These technologies are delivered via subscription inclusive of a support contract following our terms and conditions.


  • AI Operations: AI represents a game-changing opportunity to transform media workflows across the organization, but the promise often depends on fit-for-purpose AI-trained models. Although training custom AI models can drive substantial business benefits, they typically require consistent care and feeding. Hiring machine learning and AI specialists can be difficult and expensive. With our AI Training as a service, we take care of designing, developing and training custom models delivering practical solutions for your media teams and a predictable cost model for your budget.


  • Infrastructure (Cloud/On-premises): Our support experts are trained on popular 3rd party media infrastructure components like high-performance computing, virtual desktops, and storage. We are a Microsoft-certified partner with expertise across the full Microsoft Azure IaaS & PaaS stack providing you the expertise you need to keep your virtual environments operating smoothly.


  • 3rd Party Vendor Management: Managing relationships with 3rd party hardware and software providers can be time consuming and expensive. We simplify your effort by managing procurement, deployment, and support with 3rd party providers thereby consolidating your vendor management under one central point of contact.


  • Rich Media End User Support: Retaining expertise across an enterprise application portfolio can be difficult and expensive. We deliver 3rd party application support inclusive of how-to questions across a variety of rich media applications including video editing, computer-aided design, graphics, software defined broadcasting, and digital delivery. With this service, we maximize your technology investment while streamlining your rich media workflows and integrations with the rest of the enterprise.


  • Support Partner's Technology as a Service: Our AIR family of technologies deliver innovation across rich-media applications and workflows. These technologies are delivered via subscription inclusive of a support contract following our terms and conditions.


  • AI Operations: AI represents a game-changing opportunity to transform media workflows across the organization, but the promise often depends on fit-for-purpose AI-trained models. Although training custom AI models can drive substantial business benefits, they typically require consistent care and feeding. Hiring machine learning and AI specialists can be difficult and expensive. With our AI Training as a service, we take care of designing, developing and training custom models delivering practical solutions for your media teams and a predictable cost model for your budget.


  • Infrastructure (Cloud/On-premises): Our support experts are trained on popular 3rd party media infrastructure components like high-performance computing, virtual desktops, and storage. We are a Microsoft-certified partner with expertise across the full Microsoft Azure IaaS & PaaS stack providing you the expertise you need to keep your virtual environments operating smoothly.


  • 3rd Party Vendor Management: Managing relationships with 3rd party hardware and software providers can be time consuming and expensive. We simplify your effort by managing procurement, deployment, and support with 3rd party providers thereby consolidating your vendor management under one central point of contact.

Monitoring

We provide virtual monitoring services proactivey identifying risks before they turn into issues. Our monitoring services alert us to potential issues and our team works to remediate them; ensuring your operations keep running at peak performance.

  • Infrastructure (Cloud/On-premises): Keeping your media-centric workflows operating effectively depends on the infrastructure they run on. Our experts track the performance and stability of your network, computing, storage, and other critical infrastructure components to keep your operations running.


  • Cost Optimization Reporting: We provide quarterly reporting related to the delivery of our services and cost reports for your operations. These reports are then reviewed with you where plans are devised and executed for continued optimization.


  • Security Management & Reporting: Our experts simplify the security compliance process by managing patching, security reviews, exposure, and security posture scoring. As part of this service, we deliver the reports you need to assess your security and provide recommendations to keep your data safe.

  • Infrastructure (Cloud/On-premises): Keeping your media-centric workflows operating effectively depends on the infrastructure they run on. Our experts track the performance and stability of your network, computing, storage, and other critical infrastructure components to keep your operations running.


  • Cost Optimization Reporting: We provide quarterly reporting related to the delivery of our services and cost reports for your operations. These reports are then reviewed with you where plans are devised and executed for continued optimization.


  • Security Management & Reporting: Our experts simplify the security compliance process by managing patching, security reviews, exposure, and security posture scoring. As part of this service, we deliver the reports you need to assess your security and provide recommendations to keep your data safe.

Microsoft Managed Services Integrator

Adobe Global Systems Integrator

Microsoft Managed Services Integrator

Adobe Global Systems Integrator

Microsoft Managed Services Integrator

Adobe Global Systems Integrator

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